Things to Bring

Required
・Swimwear [Worn under the wetsuit. Rental is not available.]
・Towel
・Glasses strap, if you wear glasses
・Shoes that can get wet, such as outdoor shoes or sneakers
Crocs and shoes without secure heel straps cannot be used.

Recommended
・Rash guard
・Quick-drying/synthetic clothing
・Swim goggles
・Change of clothes
・Warm sweatshirt or jacket
・Personal medication
・Warm winter clothing for before and after the tour

Important Notes

・For safety reasons, hand-held cameras are not allowed during the tour.
・GoPro or other mounted devices that keep your hands free are acceptable.
・Pregnant women, those feeling unwell, individuals who have consumed alcohol on the day of the tour, or those who are hungover will not be allowed to participate.
・Tours proceed even in rainy conditions. Please note that cancellations due to personal reasons, a cancellation fee will be charged.

◆Water Level Regulations
・Minakami Town has strict safety standards. If the water level exceeds the limit, the tour may be cancelled.
・In case of cancellation, you can switch to alternative activities such as lake rafting or other available outdoor activities for the day.

◆Important Notes for Participants
・Outdoor tours are conducted in nature and may involve inherent risks.
・Please understand this thoroughly before making a reservation.

◆Guide Standards
・Minakami’s outdoor tours follow the Outdoor Tourism Ordinance, which enforces strict safety regulations and standards.
・All guides are certified in Rescue 3 and Medical First Aid, ensuring your safety throughout the tour.

◆Insurance Coverage
・All tours include facility liability insurance (up to ¥300 million per accident per person).
・Personal injuries or accidents caused by individual actions are not covered under this insurance.
・It is recommended to purchase accident insurance. If you do not have prior coverage, you can opt for a one-day insurance plan through the company on the day of the tour.

[Regarding Tour Cancellations]
Depending on weather conditions or circumstances on the tour day, the guide may determine that the tour is unsafe and cancel it. Please be aware of this in advance.
※ In case of complete cancellation, the tour fee will not be charged.
※ Please note that transportation costs to our location will be at your own expense.

[Regarding Cancellations]
If the customer cancels due to personal reasons, the following cancellation fees will apply:
10～7 days before → 10%
6～2 days before → 30%
The day before → 50%
On that day → 100%
※ Please note that even if you are unable to make it to the tour due to traffic delays, you may still be charged the full amount.